abed el ghani el hajj

I am a highly motivated individual driven to find the gaps and innovate ways to serve customers' needs. I have experience ranging a wide spectrum including : from the non- profit, for-profit sector, recruiting, business development and program management.

• Trainer store manager at Starbucks currently. I’ve trained more than manger in their store and I was following their training with them through their files and also for their supervisors and baristas

Store manager at Starbucks Khalde 2021. ▪ Store manager at Starbucks Saida since April 2019 till February 2020. ▪ Store Manager at Starbucks Sour city from 2016 till 2019. ▪ RMT training Program/retail management training  Managing priorities  Effective communications  RMT putting it all together “PIAT”  Financial awareness. ▪ In store learning coach Certificate  Line Wise  Coffee master  SMT  Stock loss known and unknown  COGS  KFR (Key Financial Report)  Loss prevention  Investigator  Inventory management  Safety and security  Communication and filling  Ordering, Receiving and tracking inventory.

Daily Bank Deposit  Cash Controller  Shift Supervisor Training Program  Supervisory skills classroom  Floor supervision  I can take over than one branch. ▪ Judge in order to evaluate the employees skill

▪2012-2015: business administration MUBS University ▪2009-2008: High School (BAC II LS) Lycee Haret Saida