Alaa Safwan

To enhance my professional skills, capabilities and knowledge in
an organization which recognizes the value of hard work and
trusts me with responsibilities and challenges.

Al Jawad company
May,2022 - Present
Head Hostess
1. Starting up a new department through organizing
strategies, scheming schedules, staff training, ploting
policies.
2. Responsible of three floors with a capacity of 750
customers with various venues.
3. Handled the lead of a 12 members team with different
delegations and responsibilities.
4. Sustained an outstanding guest retention service, through
CRM procedures
5. Enhanced the applied system with innoviative features
aquired through operation of the department.
Spinneys
January, 2021 - March, 2022
Cashier - front end supervisor
1. Cash drawer and sales duties.
2. Customer service, and redeeming points agent.
3. Product labeling and shelf supervision.
4. Other tasks as requested from direct supervisor.

USAL University@Business administration@Bachelor deg

Still student