anas darraj

Detail oriented, strong organizational skills with ability to carry out tasks with minimal supervision. Proven ability to work effectively with diverse personalities in a tactful, decisive, and resourceful manner. Proficient in Microsoft Word, Excel, PowerPoint, Outlook, Social Media Platforms.

Junior Business Analyst (Beirut – Lebanon)

United Nation Relief and Works Agency (UNRWA) (Jan 2023 – Still present)

The Business Analyst is responsible for a full range of activities which ensures the success of projects from an operational effectiveness and excellence across the concerned business Units and Departments:

• Assists Business Unit/Department Managers in developing tactical and strategic services and/or programs to support the business unit’s goals (financial, quality, production, customer service, operational efficiency, market share, etc.).
• Reviews, analyzes, and creates detailed documentation of business systems and user needs, including workflow, application functions, and steps required to develop or modify computer applications.
• Coordinates the development of all approved versions of business and functional specifications for specified applications. Reviews use cases and other technical documents with IT project staff to ensure business requirements are adequately reflected in technical planning documents.
• Develops effective reporting tools for the business unit.
• Analyzes the business unit’s activities and trends and compares analyses against the service standards and best practices. Presents findings and works with the Head of Units and other personnel to identify and implement strategies that will address tactical and strategic goals.
• Prepares routine reports (financial, quality, production, customer service, operational efficiency, market share, etc.).
• Track and evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implements solutions that will positively impact the company.
• Lead ongoing reviews of business processes and develop optimization strategies.
• Stay up-to-date on the latest process and IT advancements to automate and modernize systems.
• Act as the functional expert on the specified business techniques and application(s).
• Work directly with appropriate personnel to understand concept, objectives and approach.

Registration Specialist (Beirut – Lebanon)

United Nation Relief and Works Agency (UNRWA) (March 2022 – Dec 2022)

With guidance from the Head of Refugee Registration and Eligibility Services, the incumbents will work on the following tasks:

• Participate in recruitment and interviewing processes and prepare induction programs for new staff.
•  Overseeing Registration Assistants in retrieving, checking, and reorganizing RRIS individual registration records.
•  Ensuring Registration Assistants can perform their tasks based on established guidelines and providing them with needed clarifications and support.
•  Ensuring that any rectification of inaccurate registration information is supported by relevant documentation materials.
• Reviewing and approving RRIS transactions initiated by Registration Assistants to establish family trees.
• Ensuring that individual registration records are correctly linked to documentation materials pertaining to their family history.
• Enroll new staff into benefits and terminate benefits for staff leaving the organization.
• Producing weekly progress reports and promptly alerting the supervisor(s) of any setback; Plan, Implement and monitor registration activities to ensure that weakly goals are achieved.
•  Coordinate registration activities with field offices to ensure standardization and consistency of data and its uses.
• Support setting up staff meetings and taking minutes for the meetings.
• Maintain contact lists (beneficiaries, Partners, Volunteers…)
• Manages reception (dispatch, incoming mail, and material)
• Reminds and ensures that staff members are regularly updating their data entry.
• Performing other duties as may be assigned by the supervisor(s).
• Ensures the proper Fleet management in the office and create follow up.

Registration Assistant (Beirut – Lebanon)

United Nation Relief and Works Agency (UNRWA) (August 2021 – March 2022)

Reporting to the Registration Specialist and working closely with the Senior Registration Specialist, the incumbents will undertake the following tasks:

• Retrieving, checking, and reorganizing RRIS individual registration records based on established guidelines.
• Reviewing digital documentation materials and initiating RRIS transactions to rectify any identified inaccuracy in registration information.
• Verifying family trees and proceeding to reinstate and connect individual registration records across several generations.
• Linking individual registration records to documentation materials pertaining to their family history.
• Performing other duties as may be assigned by the supervisor(s).

United Nation Relief and Works Agency (UNRWA) (Beqaa – Lebanon) 

HR Assistant (January 2021- August 2021) 

• Follow up on Recruitments of Staff. Liaise with different programs and departments and ensure proper follow up of the procedures.
• Preparing time sheet record for staff and draw up monthly pay slip for all staff.
• Update staff records and personnel files as needed.
• Prepare and file all documents necessary for the administrative management of the national staff, keeping records for leave days, sick leaves, etc.
• Organize meetings, conferences, trainings for staff, in addition attend meeting and take minutes and notes for needs during our field visits.
• Follow up on the technical and logistic issues reported by the staff.
• Checks and ensures settlement of contractors’ bills and other expenditure.
• Communicating with head office about the progress of a project.
• Monitoring objectives and assist in the distribution of tools, supplies and any other things.
• Maintains inventory records of equipment/furniture and other supplies and prepares survey reports as required.
• Orders supplies for Departmental use and supervises distribution.
• Follow up on staff documents (to and from Main office) such as ID cards, insurance cards, etc.
• Prepare monthly report.
• Performs such other duties as may be required.

MEDAIR (Beqaa – Lebanon) 

Clerk B (February 2020 - October 2020)

• Collecting information at schools’ level from various sources.
• Verifying received information.
• Inputting data into the SMS.
• Performs word processing duties, types and formats documents, complete standard forms related to activities.
• Maintains files, registers, computer databases and records in paper or electronic format (SMS).
• Collect, verifies and up –date information / data related to the activities in accordance with the instruction received.
• Liaising with the coordinators on progress and problems encountered.
• Performs other duties as may be assigned.

2018-2021: 

• Bachelor’s In computer science, Lebanese International University (LIU).
  • Related Courses: Programming with Objects, Networking, Database Management, Microsoft Office.

2014-2017:

• BAC II in Life Science, Al Jarmak School (UNRWA).