Mahmoud Aldayekh

I am writing to express my interest in a Retail Operations leadership position within your organization. With over 15 years of progressive experience in retail management and country-level operations, I have developed a strong track record in driving operational excellence, profitability, and team performance across multi-brand and multi-store environments.

Currently, I serve as Country Operations Manager for Fashmore Group, overseeing multiple retail brands and managing nationwide operations across Lebanon. My responsibilities budget planning, cost control, implementation of standard operating procedures, and driving strategic and operational objectives aligned with business growth. I work closely with senior management to ensure performance optimization while maintaining high standards of customer experience and compliance.

Country Operation Manager 

Fashmore Group/ Home Centre, Max, Baby shop, Centre Point, Mumuso (December 2019 – Present) 

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• Managing all branches across Lebanon
• Overseas financial performance of all stores
• Conduct budget review and report cost plans to upper management
• Maintaining constant communication with management, staff, and vendors to ensure proper operations of the organization
• Develop, implement and maintain quality assurance protocols
• Ensure the implementation of the Standard Operating Procedures and propose improvement to concerned stakeholders
• Actively pursuing strategic and operational objectives
• Track staffing requirements, hiring new employees as needed

Bachelor’s degree in business management

Lebanese International University – 2006 - 2009