Mhmd Hssein

A candidate who is an independent thinker in IT with a minimum of 5 years experience in the field who can provide installation, maintenance and design support.

A software developer with 1 year of experience in coding, testing and establishing software improvement (Html, CSS, Javascript)

UNO lebanon 2009/2013

worked on in house systems using HTML,JAVAScript,CSS.

attended regular conventions for updates to coding and security.

maintained systems for 25 client using html,javascript,css ,fox pro.

Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Wollygroup Ghana 2014/present

• IT Technician 

Installing and testing firewalls, servers, software and hardware for functionality

Disassembled computer systems to troubleshoot and resolve hardware issues.

Conducted routine maintenance on servers and systems, keeping networks fully operational during peak periods

worked with multiple company locations to complete a computer refresh project to company satisfaction

advise upper management on technical direction, project timelines and budget planning

Conducted routine maintenance on servers and systems, keeping networks fully operational during peak periods

Inspecting computer hardware to ensure functionality and repairing or replacing items as needed

Troubleshooting and resolving IT-related issues for employees, customers and clients

Taking over control of a customer’s computer remotely to resolve issues

business analyst

preparing product proposal based on market needs

investigate and analyse business operational requirements, identify problems and opportunities

prepare ,analyze summarise weekly & monthly reports

transforming raw data into maeningful data by creating visually impact dashboards using excel to help team reach their target

present a monthly costing report to ensure effective management decision making

monitoring all services revenue reports on daily basis

leading the market research team to collect pricing and external market data to develop reports for commercial team

build strong relationship with segments ,product marketing team, sales and customer care

CNAM Lebanon

Bachelor, Computer Science