Rima Dokmak

Quality manager with experience in food and
plastic manufacturing environments, process
improvement, product testing and inspection,
lean management, team leadership, production
operations and compliance auditing. Meets
customer requirements by offering key quality
strategies. 
Promotes the success of an organization by
ensuring the highest quality of products and
facilitating consistent improvements. 

Quality Assurance Manager                                                        Mar 2016 - present
Petco S.A.L {Kab-Elias, Bekaa, Lebanon} 
Setting requirements for raw material or intermediate products for suppliers and
monitoring their compliance.
Supervise inspector’s technicians and other staff and provide guidance and feedback.
Managing a team of quality technicians and ensuring consistency of approach from
the team. 
Training for production line staff in production practices and quality assessment of
goods.
Involve with the annual budget of the company.
Arrange, coordinate and participate in external quality audits.

Consultant for ISO9001:2015                                                Mar 2017 - Oct 2017
Petco S.A.L {Kab-Elias, Bekaa, Lebanon} 
Introduce and implement the three new requirements: the context of the
organization, the interested parties and the risks of all the departments. 

Food Safety Team Leader                                                             Oct 2015 - present
Massabki Dairy {Jdita, Bekaa, Lebanon} 
Manage the Food Safety Team and ensure that processes needed for the FSMS are
established, implemented and maintained.
Perform all internal and external audits of the factory.
Supervise hazard analyses, report results of analyses to top management and
periodically review food-safety-related processes to ensure hazards are accounted for
and controlled. 
 

 
Lebanese University, Faculty of Science                                      2010-2015
Master 2 in Formulation and Food Safety
Master 1 in Biochemistry
Bachelor in Biochemistry 

Al Manara High School                                                                 2009-2010
Diploma of General Secondary Education