Ryan Abraham

I am an experienced Project Manager with a history of working in the Music Industry. Skilled in Marketing, Operational Leadership, Sound Engineering, Sound Design, Mastering, and Musical Composition. I possess a strong program and project management skillset with a Bachelor of Arts - BA focused in Creative Music Production & Sound Engineering from Catalyst Berlin. 
 

PlaylistSupply — Los Angeles, USA

Director of Project Management                                                                                                               June 2022 - PRESENT

• Establish and maintain relationships with high-tier clients in the music industry including record labels and distribution companies. Successfully onboarded over 25 top-tier clients, including Maverick, Spinnin’ Records, and Symphonic Distribution.
• Operate Amember to analyze sales, cancellations, and user activity, and generate comprehensive reports. Assessed customer needs, identified and resolved sales conversion barriers, and addressed cancellation reasons, resulting in the consistent achievement of a 15% average increase in Monthly Recurring Revenue.
• Perform daily quality assurance and troubleshooting procedures for the software product. Collaborate with the Technical team to identify and resolve software bugs, thereby maintaining high product quality standards.
• Conduct recruitment efforts, interview and assess candidates' compatibility within the company culture, and onboard and train new hires. Manage and delegate tasks to a team, including a technical coordinator, marketing assistants, and a copywriter. Successfully hired and trained three new employees.

Project Manager                                                                                                                               September 2020 - June 2022

• Developed and executed marketing strategies, including SEO, social media, influencer marketing, press, and podcast collaborations. Successfully onboarded top music marketers to our affiliate program and collaborated with over 50 music marketers, magazine blogs, and podcasts resulting in increased brand visibility and engagement.
• Conducted over 1,000 hours of client meetings and presentations, demonstrating software product capabilities and offering marketing strategy consultation.
• Assisted in daily operations, financial planning, future strategies, and new feature rollouts as an assistant to the Founder. Supported a team of 4 in scaling the company from $4k Monthly Recurring Revenue (MRR) to $43k MRR, representing a 1,075% increase in under two years.
• Managed customer support operations, completed payment disputes via Paypal and Stripe, and implemented automated transactional email systems.

Freelance — Global

Mastering Services                                                                                                                                  March 2021 - PRESENT

• Completed mastering a 15-track VA for Durch Label in Berlin, Germany
• Provided mastering services to independent artists worldwide, including Ayako Mori, Lady Maru, and Luigi Tasso.

Catalyst Institute — Berlin, Germany

Bachelor of Arts, Creative Audio Production & Sound Engineering                                  September 2019 - June 2022

• Completed coursework in music business, studio production and recording, mixing, mastering, and acoustics.
• Coordinated and executed a full album release, including production, distribution, and marketing.