Tawfic El khodr

 this is Toufic, a trilingual Lebanese Pharmacist with key expertise in drug & product knowledge, Client Relations and Complaint Response.

 2020 – 2022 | Pharmacist | Alam Pharmacy | Tripoli, Lebanon
 Evaluate clients’ requests and advice on the optimal use of medications.
 Dispense medications and direct clients on the possible side effects and complications.
 Conduct Data entry and assess eligibility of patients for the recommended medication.
 Manage Complaint Response and feedback & communicate with managers.
 Co-Organize health promoting campaigns; Manage risks & report problems to seniors.
 2019– 2020 | Outreach | Disaster Risk Reduction Unit / Lebanese Red Cross
 Train school teachers & students on proper evacuations measures in case of earthquake.
 Conduct direct visits to ensure that deprived areas in Lebanon are being reached.
 Perform registration of residents on the national COVID-19 vaccination platform.
 Educate on hazard, HVCA, conduct vulnerability & capacity assessment.

I had obtained a Bachelor's Degree in Pharmacy by the Lebanese International University.
As for my working experience, I had worked at Alam Pharmacy Tripoli as a Pharmacist; Evaluate clients’ requests and advice on the optimal use of medications. And Conduct Data entry and assess eligibility of patients for the recommended medication.
As well as Manage Complaint Response and feedback & communicate with managers.
I had as well joined well known hospitals and pharmacies in Tripoli Lebanon for an internship program as: Mazloum Hospital, Sultan Pharmacy and Al Fouad Phramacy; Assist pharmacy staff in patients’ relations and effective communications & filling insurance files and documentations.
As well as joining the Disaster Risk Reduction Unit / Lebanese Red Cross; Training school teachers & students on proper evacuations measures in case of earthquake and Conducting. direct visits to ensure that deprived areas in Lebanon are being reached.
With my communication, problem solving, project coordination and organizing local health awareness campaigns capabilities, I feel that I am a valuable member to your team.