Receptionist Agent - Beirut
فقط للأعضاء المسجلين Beirut, لبنان
منذ شهر
Job summary
Greet guests upon arrival with a friendly and professional attitude. Perform check-in and check-out procedures efficiently and accurately. Handle room reservations, cancellations, and modifications in the hotel s system. Provide accurate information about hotel facilities, services, and local attractions in Ashrafieh and Beirut.
Qualifications
- Excellent communication skills in English and Arabic; French is a strong asset.
- Proficiency in hotel management software (Opera or similar).
- Strong organizational and multitasking skills.
- Professional appearance and grooming standards.
- Ability to remain calm and courteous under pressure.
- Customer-oriented with a passion for delivering luxury service.
Responsibilities
- Handle billing, payments, and financial transactions securely and correctly.
- Maintain the reception area s professional appearance in line with luxury hotel standards.
- Uphold confidentiality of guest information and comply with hotel policies.
- Assist with VIP and special guest arrangements.
وصف الوظيفة
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