Abeer Hashem

Beirut, محافظة بيروت

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About me:

I have experience in many aspects of office.  I have been a residency officer at Makassed General Hospital in the Department of Internal Medicine for seven years and I am currently working as administrative assistant for Vice President for Medical Sciences at Beirut Arab University since January 2014.I utilized many of administrative skills, and had the opportunity to work closely with the Medical schools. One of my duties was maintaining communication between departments and Academic Staff as we were undergoing a restructuring of our advertising campaign, congresses, lectures, multidisciplinary courses, various committees (such as clinical title, Institutional Review Board, Admission Exam Committee, Medical Sector committee and much more). 

My experience provided me with the opportunity to hone my written ability, as I was responsible for proofreading and editing executive correspondence. It also helped me to develop excellent time management and prioritizing skills to complete work on a deadline.



Master Degree in Educational Management

Lebanese International University

Beirut – Lebanon

(2016 -2020)

Bachelor Degree in Sociology 

Beirut Arab University                                                                                                                       

(1998 – 2002)



Medical Administrative Assistant

Vice President for Medical Sciences

Beirut Arab University

Beirut – Lebanon

(2013 – Present) 




  • Supports the mission of BAU University primarily by assisting with the work of the “Institutional Review Board” Committee: managing the flow of incoming proposals from faculty and students, database management and preparation of documents for professional review by the IRB Committee, and providing support for the development, maintenance, and expansion of an internal online submission system. This individual assists the Director and professional staff in facilitating the work of the IRB Committee, including certification process for all members of the campus community involved in IRB-related research projects. 
  • Oversees the progress of “Research Programs”, ensuring efficiency and smooth workflow. Mostly revolve around devising strategies to optimize processes, coordinating different departments, setting goals and objectives, managing the schedule and budgets, and maintaining records of all transactions. As a research administrator, it ends up in implementing the policies and regulations.
  • Enhances professional growth and development through participation in educational programs such as “Interprofessional Education Program” for Medical Faculties.
  • Organize “Staff Development Program” for faculty  members inside medical schools 
  • Preparing “Annual Report” for Vice President for Medical Sciences.
  • Preparing agendas and writing up minutes for “Clinical Titles Committee” and “Admission Exam” 
  • Arrange all the activities and “Training Sessions” from outside the university for medical faculties’ students and faculty members
  • Actively involved in the “Accreditation” and other related activities and writing up of policies and procedures and critical reports for internal and external audit.
  • Responsible for the administration, security, confidentiality, and retention of organized office files and efficient records
  • Creates, composes, and edits technical and/or administrative correspondence and documentation; prepares a variety of technical, statistical, financial and narrative reports, letters, memos, and other written correspondence and materials. 
  • Organizes and facilitates meetings, conferences, and special events as requested; schedules and coordinates dates and times, venues, attendance, agendas, and facilities; takes minutes, and provides administrative support and follow-up on matters arising from meetings. 

Residency Officer 

Department of Internal Medicine

Makassed General Hospital

Beirut – Lebanon

(2008- 2013)



Administrative Responsibilities

  • Oversees day-to-day operations of the program.
  • Provides administrative support for program director, associate program directors, and residents.
  • Counsels residents on program policies and procedures.
  • Produces and distributes manuals for residents.
  • Produces and distributes annual rotation schedules and monthly changes.
  • Coordinates events (such as retreats, orientations, and graduation banquets).
  • Maintains database and/or paper files of current and alumni residents.
  • Coordinates Internal Medicine In-Training Examination administration.


  • Coordinates the distribution, tracking, and filing of residents, faculty, and rotation evaluations.
  • Alerts the program director to evaluations of concern regarding residents, faculty, and rotations.
  • Drafts recommendation letters and verification of training forms.
  • Maintains documentation for board eligibility.
  • Tracks and monitors resident duty hours.

Financial Management

  • Oversees the monitoring of the annual budget for residency program.
  • Direct the day-to-day financial and budgeting operations. Monitor and analyze departmental expenditures to ensure the assigned budget is spent efficiently and fully satisfies departmental needs.
  • Oversee the transactions for purchases related to the residency program.
  •  Coordinate the preparation of purchase requisitions and purchase reconciliations.
  • Develops fund raising activities.

Resident Recruitment

  • Partners with the program director to establish recruitment policies.
  • Assist program director in screening and inviting candidates for interview.
  • Coordinates interview process, ranking, and post-match activities.
  • Coordinates information for and attends recruitment fairs.

Program Accreditation

  • Understands the Accreditation Council for Graduate Medical Education requirements for institutional, core, and program requirements.
  • Advises program director of requirement interpretation.
  • Attends and maintains minutes of Residency Committee meetings.
  • Prepares department, faculty, and physicians-in-training for site visit.
  • Serves as key participant in site visit.
  • Organizes internal review with institution’s


  • Provide supervision to program coordinators and student general office aide/assistant(s)
  • Conduct regular performance evaluations in conjunction with the Program Director and Associate Program Directors
  • Approve biweekly timesheets


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