Rabih Hassan

PROFESSIONAL EXPERIENCE
● Areas of consultation
● Creating long-term plans for business optimization, operations management, inventory management, procurement, marketing
initiatives, and global trade.
● Knowledge transfer of best practices techniques, methodologies, plans, and business models to executive management.
● Technology consulting services include: evaluating technologies, data centers, website -development and content-, and digital transformation (down up automation) strategies.
● Datatransformationanddashboardcreation(forboardmanagement). ● Achievements
● LeadingagroupthatisconductingresearchonSAPS4HANAasanERPsystemforapharmaceuticalchain,medicalequipment distribution firm, a company that makes plastic bottles, a manufacturer of hydrogen and liquid oxygen, and an engineering and construction firm.
● Development and management strategy for the Enterprise Medical department: cooperation, development, operations, management, and expansion.
● Thedevelopmentandoptimizationofgroupdailyoperationsprocessesandprocurementprocesses(ordering,approvals,receiving, storing, and distribution across various departments within the group's medical organizations).
  April 2021 to Present ZEDSS Group (UAE, Libya). Chairman Advisor.
1

May 2019 – Mar 2021 Self-employed Accra – Ghana. Senior consultant, Business and Technology.
● Offerings
● Providing C-level advice on company automation, process improvement, procurement, supply chain, cost reduction, sales &
marketing initiatives, and global trade.
● Road mapping and advising start-ups and mid-size businesses on adopting technology and undergoing digital transformation.
● Consultation on cloud computing and cloud services including cloud selection (private, public, or hybrid) and migration (shift and lift) of services, apps, and datacenters.
● Achievements
● Coordinatingandprojectmanaging(clientside)ateamfromoneofthemajor4consultingcompanies'regardingmarketreadiness analysis and business strategy for a cloud consultancy firm (start-up consultancy house for cloud services employing AWS and Microsoft Azure cloud technologies).
● Developing and running supply chain and warehousing management solutions while reducing the cost of goods by 12% for a major FMCG and retail firm.
● ThecreationandimplementationofanewGo-to-marketstrategy(marketing,sales,andclientretention)fora4-starhotelresulted in a 45% increase in revenue.
Grew a set of businesses (import/export, FMCG, retail, supermarkets/mini-markets, light construction materials, and home appliances) with 160+ people, increasing sales from a few hundred thousand dollars to more than 15 million dollars.
Strategy, P&L, operations, growth & development, marketing, and support were all managed.
● Responsibilities
● Creating, developing, and putting into action cross-functional strategies that cover every business cycle (Assessments,
Procurement, Human capital, Revenue & growth, P&L, Finance, Delivery, & Support).
● Managing and coaching a number of teams, including 150 indirect professionals and approximately 56 direct business managers.
● Managing many business segments, including retail, frozen food, supermarkets, electronics, and IT accessories.
● Achievements
● Meeting and exceeding financial and growth objectives (11% average yearly market share growth, for example).
● Increasing annual revenue by 50-188% and net profit by 10-36% year on year through:
➢ Implementing a semi-annual marketing and sales plan.
➢ Adding two new business lines to the organization (electronics and IT accessories).
➢ Reducing the cost of goods (on average by 8%) by negotiating new contracts with vendors and suppliers and hiring new domestic and foreign suppliers.
➢ Extending the reach of the group market to 11 retail locations, 2 supermarkets, and 3 wholesale outlets.
● By developing and maintaining business and operation processes, guidelines, and procedures, employees' and line managers' individual performance increased by an average of 30% for workers and 15% for managers (based on predetermined measures of anticipated KPIs).
● By establishing inventory control procedures and continuously monitoring logistics, the depletion cost will be reduced by 60%.
● Establish an ownership bonus and incentive scheme for all business endeavors (mainly 2 of 3 new operational & business initiatives came from line managers and employees).
● The average rise in net profit was 14.1%. (Of accumulated capital: direct supervision of all budget decisions insuring that they are aligned with pricing and profit guidelines).
● Automating evaluations and projections of the organization's financial performance on a monthly and quarterly basis.
Jan 2012 – Feb 2019 Star-R Group West Africa. General Manager, Operations & Development.
PAST EXPERIENCE
Jan 2011 – Dec 2011 Nov 2009 – Nov 2010 Mar 2008 – Oct 2009 Feb 2007 – Feb 2008 Mar 2005 – Jan 2007 Aug 2002 – Feb 2005 Apr 1997 – July 2002
OMS Middle East (Annual Contract) CH2M HILL (Annual Contract) Axios Systems
Hewlett Packard
InnoKAT
Computer Associates
Several Start-ups and local Cos.
Sales Manager Business Dev. Manager Business Dev.Manager Services Sales Manager Sales Manager
Sales Manager Manager/Supervisor
UAE.
Middle East & Africa. Middle East & Africa. GCC & Levant.
UAE.
UAE, Lebanon, KSA. Lebanon.
       

EMBA (Part Time) at HULT University – Dubai, UAE, 2010-11. (2 Semesters).
● Bachelor of Science, Management Information Systems at Lebanese University – Beirut, Lebanon 1997-01.